Service Administrator Apprentice
TP Matrix Ltd, Unit C Prince of Wales Business Park, Vulcan Street, Oldham, OL1 4ER
About the company:
TP Matrix has supported the rail industry for over 30 years providing Engineering, Test, Repair and Overhaul services for a wide range of equipment associated with passenger and freight rolling stock electronics including mainline trains, trams and London underground fleets. New and old technologies are supported. Alongside the Rail industry we also support the education section, we are currently the UKs largest repair centre for interactive screens. TP Matrix have been a long term supporter of apprentice programmes, some of our apprentices have been with us for 20 years!
This vacancy is for a Level 3 Business Administrator Apprenticeship.
Business administrator / Institute for Apprenticeships and Technical Education
Hours of work:
Mon-Thurs 7am or 8am – 4pm or 5pm
Fri 7am or 8am – 11am or 12pm
The Job Role will entail:
- To be aware of Company & College health and safety requirements and follow all safety instructions given
- Attend College when required, conducting yourself professionally and in line with educational provider policies and procedures
- Supporting the customer service team in daily activities, including despatch and invoicing
- Assist the team with order processing activities
- Undertake any course of instruction necessary to obtain or maintain the required skills levels
- Efficient use of time to complete training and daily duties
- To undertake such other duties as may reasonably be required from time to time and which are appropriate to a job of the same or lower grading and within the competence of the employee
Personal Qualities:
- Good communication with customers and colleagues
- Team player
- Excellent, effective telephone manner
- Able to work to deadlines
- Computer literate, good knowledge of Microsoft Office products in particular Word and Excel
- High skill levels in literacy and numeracy
- Well organised
- Flexible